THE PRIORITIES OF OUR CUSTOMERS

  • A partner that adapts to its clients (business, structure and market)
  • Services adapted to our clients’ needs
  • Expert consultants, offering appropriate and efficient technological solutions

 

WHAT WE DO

Commitment in terms of RESOURCES and RESULTS.

TECHNICAL ASSISTANCE (UNIT OR GROUP)

  • Invoiced according to services rendered
  • Committed to stay within your budget goals
  • Responsive and flexible

 

SERVICES CENTRE

  • Team dedicated to your project
  • Committed to stay within your budget goals and meet your deadlines
  • Quality Approach and Progress Plan integrated into all our services

 

PACKAGE

  • Created for a specific, well-defined project
  • Carried out at the customer’s site or on our premises
  • Results-driven

 

OUR ADDED VALUE TODAY:

  • Knowing how to tailor offers according to your current needs
  • Keeping our commitments
  • Empowering and motivating our employees

All our services are subject to quality metrics and satisfaction surveys.

 

 

 

 

Our skills-based commitments

  • Training/skills monitoring and career advancement
  • Specific methodology
  • Quality framework (QAP/PQS, SLA, etc.)
  • Effective and efficient allocation of resources
  • Specific monitoring tools
Our results-based commitments

  • Quality and results-oriented management
  • Commitment monitoring dashboards
  • Commitment maintenance management
  • Quality indicator (QI/KPI) control
  • Foreseeing potential problems and tackling existing issues promptly

 

OUR GUARANTEE: OUR CERTIFICATIONS

  • Accreditations: Research Tax Credit – Training Organisation
  • Certifications: ISO 9001, EN 9100, ITIL V3, CMMI Level 2 in progress

 

 

itil iso9001 en9001 cmmi